Order / Payment
You can change the shipping address in My Orders page. Please note that you can only change it after the payment is complete. ■ How to change your sh...
Tue, 1 Aug, 2023 at 11:17 AM
If you want to change the product after you placed the order, please cancel it and place the order again. Please note that you can only cancel the order a...
Sun, 4 Sep, 2022 at 10:57 PM
If you'd like to cancel your order after completing payment, please follow the steps below. ■ If payment is completed You can cancel your order vi...
Tue, 22 Nov, 2022 at 4:59 PM
■ In South Korea: Within 7 business days ■ Outside South Korea: Within 14 - 30 business days ※ Please note that the cancellation process may take time ...
Sun, 4 Sep, 2022 at 10:59 PM
You can view 1 year's history of your orders via [My > My Orders]. If you need to check an older history, please contact Weverse Shop Customer Ser...
Sun, 4 Sep, 2022 at 11:00 PM
If you're paying from outside South Korea, the order price and charging price may differ due to the exchange rate or overseas transaction fee. Please co...
Sun, 4 Sep, 2022 at 11:01 PM
Your Weverse Shop Cash will be restored immediately once you cancel the order. The expiration period of Weverse Shop Cash will be restored as well.
Sun, 4 Sep, 2022 at 11:02 PM
When GrabPay fails to process, you can contact GrabPay to solve your problem faster. ■ GrabPay customer service: https://help.grab.com/passenger/en-my/1...
Sun, 4 Sep, 2022 at 11:03 PM
■ Shipping within South Korea According to related Korean laws, a PayPal account with a South Korean address cannot pay for a product shipped domestically ...
Sun, 4 Sep, 2022 at 11:04 PM
When mercado pago fails to process, contacting mercado pago directly may solve your problem faster. ■ mercado pago customer support: https://www.mercado...
Sun, 4 Sep, 2022 at 11:05 PM