Exchange / Return
Please apply for an exchange so we can check the product defect. ■ How to apply for an exchange 1. My > My Orders > Order > Details > Exch...
Mon, 16 Oct, 2023 at 2:27 PM
Special gifts are produced based on the number of orders. Therefore, exchanging for another product may not be possible. Please contact Customer Service t...
Sun, 4 Sep, 2022 at 10:51 PM
■ Shipping within South Korea - If you had a change of mind and would like to exchange your product, please return the product and then place a new order. ...
Sun, 4 Sep, 2022 at 10:51 PM
■ Shipping within South Korea - You can apply for a return within 7 days after receiving the ordered product. However, if the product is substantially di...
Sun, 4 Sep, 2022 at 10:53 PM
If you have purchased a product on-site, you cannot get a refund or exchange due to a change of mind. However, a product with a defect is available for on...
Sun, 4 Sep, 2022 at 10:54 PM
■ Shipping within South Korea If you use a random courier service, your return may be sent back. It may even delay or cancel your return/refund process. ...
Sun, 4 Sep, 2022 at 10:54 PM
When you send back the product, please do not send the special/first edition gifts. We may be unable to send back the gifts once they are returned.
Sun, 4 Sep, 2022 at 10:55 PM