■ Shipping within South Korea

If you use a random courier service, your return may be sent back. It may even delay or cancel your return/refund process. 


If you'd like to return your product, please go to [My > My Orders > Order > Details > Return]. 

If you have already sent the product using a random courier, please contact Customer Service. 


■ International shipping

Please apply for a return using the app and send back the product via a courier service. 

The shipping fee for returning the product(s) will be refunded through your PayPal account. Please submit your receipt and your PayPal account to Customer Service.


※ In the case of internationally shipped products, a return due to a change of mind is not possible.

※ If you send back the product without an application process, your return process may be delayed.