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Can I order without a membership?
A non-member cannot make an order.  If you'd like to purchase a product, please sign up for the service.
Sun, 4 Sep, 2022 at 9:40 PM
The product has been sold out. When will it be back in stock?
We're unable to confirm restock schedules for certain products.  ※ Restock schedules are often notified by separate announcements.  ※ Depending on ...
Sun, 4 Sep, 2022 at 9:41 PM
Can I purchase multiple products through a single order?
You can purchase multiple products through a single order, but they would have to be paid separately in cases below.  ■ If the products are shipped to d...
Sun, 4 Sep, 2022 at 9:42 PM
Is there a limit to the number of products I can purchase?
The number differs by product, and you can check the accurate limits from the product details page.  Some products limit the number that a member can purch...
Sun, 4 Sep, 2022 at 9:45 PM
How do I apply for a tax deduction after paying with PAYCO?
If you've used PAYCO and paid with cash, you can apply for a tax deduction via PAYCO.  ■ Tax deduction guide for PAYCO: https://www.payco.com/payco/...
Sun, 4 Sep, 2022 at 9:46 PM
How do I sign up for the membership?
You can sign up using your email address or social media account.  You must authorize your email after signing up to be able to log in.  ※ You can log ...
Sun, 4 Sep, 2022 at 9:47 PM
Can a minor sign up for the service?
If you're a South Korean citizen, you have to be 14 years old or older. If you hold citizenship outside South Korea, you have to be 16 years old or older.
Sun, 4 Sep, 2022 at 9:54 PM
I'm having trouble authorizing my email.
An authorization email will be sent to the email address you signed up with. The email will be valid for 20 minutes after it's sent to you.  If you ...
Sun, 4 Sep, 2022 at 9:55 PM
How do I delete my account?
First, read the notices on deleting the account. Then you can follow the process on your own.  ■ Deleting your account: [My > My Info > Disconnect...
Sun, 4 Sep, 2022 at 9:55 PM
How do I set up for touch ID and face ID login?
You can set up for touch ID and face ID login after you've logged in with your ID.  ■ Go to [My > My Info > Turn on Face ID]. ※ Before set...
Sun, 4 Sep, 2022 at 9:56 PM