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Different products are available for different countries/regions. Please check the product description page to check if the product can be shipped to your ...
Sun, 4 Sep, 2022 at 7:40 PM
If you order internationally, you will be deemed as an importer of the ordered product, therefore may be subject to the imposition of import tax and surtax ...
Sun, 4 Sep, 2022 at 7:41 PM
If you place multiple orders to a single address during a certain period of time, an import tariff may be imposed based on the total number of products and ...
Sun, 4 Sep, 2022 at 7:42 PM
Please apply for an exchange so we can check the product defect. ■ How to apply for an exchange 1. My > My Orders > Order > Details > Exch...
Tue, 22 Nov, 2022 at 4:55 PM
Special gifts are produced based on the number of orders. Therefore, exchanging for another product may not be possible. Please contact Customer Service t...
Sun, 4 Sep, 2022 at 8:59 PM
■ Shipping within South Korea - If you had a change of mind and would like to exchange your product, please return the product and then place a new order. ...
Sun, 4 Sep, 2022 at 9:00 PM
■ Shipping within South Korea - You can apply for a return within 7 days after receiving the ordered product. However, if the product is substantially di...
Sun, 4 Sep, 2022 at 9:02 PM
If you have purchased a product on-site, you cannot get a refund or exchange due to a change of mind. However, a product with a defect is available for on...
Sun, 4 Sep, 2022 at 9:03 PM
■ Shipping within South Korea If you use a random courier service, your return may be sent back. It may even delay or cancel your return/refund process. ...
Sun, 4 Sep, 2022 at 9:04 PM
When you send back the product, please do not send the special/first edition gifts. We may be unable to send back the gifts once they are returned.
Sun, 4 Sep, 2022 at 9:04 PM