Weverse Shop

As guided by the announcement, you may not edit information or cancel once you've entered a raffle.

In this case, you've already used up your membership benefit by applying to a ticket pre-sale. Therefore, you may not get a refund according to the Term...

Your gender is optional information. Therefore, you can join the concert regardless of your gender information.

Membership is offered in two different ways, on a regular basis or a seasonal basis. It's different by artist, so please check the detailed guide for ea...

The membership benefits are reserved for you only, and it may not be sold or transferred to another person.  ※ Your family, acquaintance, or friends can...

You have up to 7 days to cancel after you've purchased the membership.  However, you cannot cancel if you've used the membership benefits listed...

You can change your phone number in Weverse.  However, if you've already used the phone number for authorization, you cannot use that number to authori...

You can view your mobile membership card following the steps below. ■ Go to Weverse app > Artist community of your membership > More button on the...

■ In South Korea: Within 7 business days ■ Outside South Korea: Within 14 - 30 business days ※ Please note that the cancellation process may take time ...

You can join the membership again with the same account after getting a refund.