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Only those who are given a QR code can access the page, using the code printed on the card. You may be unable to access the page if you're using an in...
Sun, 4 Sep, 2022 at 10:05 PM
After logging in, go to [My > My NX > Activities and Rewards] to check out the rewards. If you still have trouble finding the rewards on the page, p...
Sun, 4 Sep, 2022 at 10:05 PM
You have up to 1 year after the release of the album, regardless of the purchase date. Please make sure to scan the QR within the expiration period to par...
Sun, 4 Sep, 2022 at 10:06 PM
We support KRW, USD, and JPY. You can change the currency following the steps below. ■ Go to [More > Currency].
Sun, 4 Sep, 2022 at 10:07 PM
We support Korean, English, and Japanese. You can change the language by following the steps below. ■ Go to [More > Language].
Sun, 4 Sep, 2022 at 10:08 PM
You can choose other artists' shops via [More > Artist and Shop].
Sun, 4 Sep, 2022 at 10:08 PM
Please enter your name on your ID card. When you participate in an event or a concert, your name used for purchasing the membership must be the same as th...
Sun, 4 Sep, 2022 at 10:09 PM
Once your name is entered, you cannot change it. If you haven't used the membership benefits yet, please cancel your purchase and place your order aga...
Sun, 4 Sep, 2022 at 10:09 PM
If your name has been changed due to legal reasons such as marriage, you can change your name in the membership info. Please submit a ticket with document...
Sun, 4 Sep, 2022 at 10:10 PM
You can enter your name in Korean, English, or Japanese when you join a membership. However, you need to set up your language to Japanese if you want to e...
Sun, 4 Sep, 2022 at 10:11 PM