Member / Service

How do I sign up for the membership?
You can sign up using your email address or social media account.  You must authorize your email after signing up to be able to log in.  ※ You can log ...
Sun, 4 Sep, 2022 at 11:59 PM
Can a minor sign up for the service?
If you're a South Korean citizen, you have to be 14 years old or older. If you hold citizenship outside South Korea, you have to be 16 years old or older.
Mon, 5 Sep, 2022 at 12:00 AM
I'm having trouble authorizing my email.
An authorization email will be sent to the email address you signed up with. The email will be valid for 20 minutes after it's sent to you.  If you ...
Mon, 5 Sep, 2022 at 12:00 AM
How do I delete my account?
First, read the notices on deleting the account. Then you can follow the process on your own.  ■ Deleting your account: [My > My Info > Disconnect...
Mon, 5 Sep, 2022 at 12:01 AM
How do I set up for touch ID and face ID login?
You can set up for touch ID and face ID login after you've logged in with your ID.  ■ Go to [My > My Info > Turn on Face ID]. ※ Before set...
Mon, 5 Sep, 2022 at 12:02 AM
How do I connect the service with my social media?
You can set up in My Info page.  ■ Go to [My > My Info > Connect Social Media > Connect to a social media].
Mon, 5 Sep, 2022 at 12:02 AM
I forgot my password.
If you know your ID but do not remember the password, you can reset your password by email.  ■ Go to [My > Forgot Your Password? > Enter your emai...
Mon, 5 Sep, 2022 at 12:03 AM
How do I change my ID?
You cannot change your ID. If you'd like to change your ID, please delete the account and sign up again.  However, your personal information will be di...
Mon, 5 Sep, 2022 at 12:04 AM
How do I change my password?
First, log in and follow the steps below to change your password. If you change your password, you need to log in again.  ■ Go to [My > My Info > ...
Mon, 5 Sep, 2022 at 12:04 AM
I'd like to change the password for Weverse Card Easy Pay.
You can change the password for Weverse Card Easy Pay after verifying yourself.  ■ Go to [My > Weverse Card > Change Password for Pay].
Mon, 5 Sep, 2022 at 12:05 AM