Member / Service

If I pay with a Weverse Card, how much Weverse Shop Cash will I get?
You will get additional Weverse Shop Cash that accounts for 4% of the purchased price.  The Cash is added on the 15th (business) day of each month. Please ...
Mon, 5 Sep, 2022 at 12:06 AM
I did not get additional Wevese Shop Cash for using Weverse Card.
The Cash is added on the 15th (business) day of each month.  Please contact Shinhan Card for more information and detailed criteria.  ※ Shinhan Card Cu...
Mon, 5 Sep, 2022 at 12:06 AM
I'm having trouble registering my Weverse Card.
You may be unable to register a Weverse Card in the cases listed below. [Weverse Card will not be registered] ■ If you've registered the card for a...
Mon, 5 Sep, 2022 at 12:08 AM
What are Rewards?
Rewards are emblems that you can collect after scanning QR codes or completing surveys. Even if you've collected multiple emblems of the same kind, tho...
Mon, 5 Sep, 2022 at 12:08 AM
Can I participate in the QR event multiple times?
You can participate once per QR code.
Mon, 5 Sep, 2022 at 12:09 AM
I cannot open the QR page.
Only those who are given a QR code can access the page, using the code printed on the card.  You may be unable to access the page if you're using an in...
Mon, 5 Sep, 2022 at 12:10 AM
I'm having trouble checking the reward I got after QR verification.
After logging in, go to [My > My NX > Activities and Rewards] to check out the rewards.  If you still have trouble finding the rewards on the page, p...
Mon, 5 Sep, 2022 at 12:11 AM
How long do I have to verify the QR code of a CD/album?
You have up to 1 year after the release of the album, regardless of the purchase date.  Please make sure to scan the QR within the expiration period to par...
Mon, 5 Sep, 2022 at 12:11 AM
I'd like to change the currency.
We support KRW, USD, and JPY. You can change the currency following the steps below.  ■ Go to [More > Currency]. 
Mon, 5 Sep, 2022 at 12:12 AM
I'd like to change the language.
We support Korean, English, and Japanese. You can change the language by following the steps below.  ■ Go to [More > Language].
Mon, 5 Sep, 2022 at 12:13 AM