Membership

I'd like to change my phone number in my membership info.
You can change your phone number in Weverse.  However, if you've already used the phone number for authorization, you cannot use that number to authori...
Sun, 4 Sep, 2022 at 11:53 PM
Where can I view my mobile membership card?
You can view your mobile membership card following the steps below. ■ Go to Weverse app > Artist community of your membership > More button on the...
Sun, 4 Sep, 2022 at 11:53 PM
I canceled my membership purchase. When will I get the refund?
■ In South Korea: Within 7 business days ■ Outside South Korea: Within 14 - 30 business days ※ Please note that the cancellation process may take time ...
Sun, 4 Sep, 2022 at 11:54 PM
Can I join the membership again with the same account after getting a refund?
You can join the membership again with the same account after getting a refund.
Sun, 4 Sep, 2022 at 11:55 PM
Can I use the same phone number to authorize and rejoin after getting my membership refunded?
You can use the same phone number to authorize and rejoin after getting your membership refunded.
Sun, 4 Sep, 2022 at 11:55 PM
I have different IDs for Weverse Shop and Weverse. Can I connect the two IDs so I can use the membership content on both services?
You need to log into Weverse with the same account you purchased the membership on Weverse Shop. Connecting two different IDs is not possible.
Sun, 4 Sep, 2022 at 11:56 PM
Can I join a membership on Weverse Shop without signing up for Weverse?
You can join a membership without having to sign up for Weverse.  However, you will not have access to some membership benefits provided on Weverse.
Sun, 4 Sep, 2022 at 11:57 PM
How many memberships can I join with one account?
You can join an artist membership only once per account.  You can join memberships of different artists with one account, but you cannot join a single memb...
Sun, 4 Sep, 2022 at 11:57 PM
Can I purchase membership-only products and other non-membership products altogether?
You cannot purchase membership-only and non-membership products altogether. You must check them out separately.
Sun, 4 Sep, 2022 at 11:58 PM