Membership

I've joined a membership. How does it work on Weverse?
After you purchase a membership from Weverse Shop, you can use membership-only content on Weverse.
Sun, 4 Sep, 2022 at 11:45 PM
I've purchased a membership, but I cannot see the membership-only content.
Please check if your Weverse Shop account used for purchasing the membership is the same with your Weverse account.  If the accounts are same but you still...
Sun, 4 Sep, 2022 at 11:46 PM
Am I only allowed to see content updated after I joined membership?
You can enjoy the entire membership-only content, regardless of the date you joined.
Sun, 4 Sep, 2022 at 11:47 PM
Can I change my raffle information such as the date or seat class?
As guided by the announcement, you may not edit information or cancel once you've entered a raffle.
Sun, 4 Sep, 2022 at 11:47 PM
Can I withdraw my raffle entry?
As guided by the announcement, you may not edit information or cancel once you've entered a raffle.
Sun, 4 Sep, 2022 at 11:48 PM
I failed to get a pre-sale ticket. Can I get a refund for my membership?
In this case, you've already used up your membership benefit by applying to a ticket pre-sale. Therefore, you may not get a refund according to the Term...
Sun, 4 Sep, 2022 at 11:48 PM
I made a mistake when I selected my gender. Can I still join the concert?
Your gender is optional information. Therefore, you can join the concert regardless of your gender information.
Sun, 4 Sep, 2022 at 11:49 PM
How do I join a membership?
Membership is offered in two different ways, on a regular basis or a seasonal basis. It's different by artist, so please check the detailed guide for ea...
Sun, 4 Sep, 2022 at 11:50 PM
I'd like to transfer my membership to someone else.
The membership benefits are reserved for you only, and it may not be sold or transferred to another person.  ※ Your family, acquaintance, or friends can...
Sun, 4 Sep, 2022 at 11:51 PM
I'd like to cancel payment for membership.
You have up to 7 days to cancel after you've purchased the membership.  However, you cannot cancel if you've used the membership benefits listed...
Sun, 4 Sep, 2022 at 11:52 PM