If you don't get a text message even after you've seen that the message is sent, please check for cases listed below. 


[If you haven't got the text message]

■ Please make sure you haven't blocked any message from +82 1544-0790.

■ If you're in South Korea, please check if any number beginning with 1544 has been classified as a spam number according to your mobile carrier's policy. 


※ The text message may be delayed or not delivered due to network disruption of your mobile carrier, or smartphone device errors. 

※ If you are outside South Korea, please make sure you've entered the right country code before your phone number.


If the problem persists, please contact Customer Service with the following information: Weverse Shop account, area (country code), mobile carrier, and the serial number of your cell phone.