Q. When and what are the online streaming tickets for TOMORROW X TOGETHER FANLIVE MOA X TOGETHER ?


  1. Please refer to the table below:


[Performance date] 

2022 March 5(SAT) 6PM(KST)

            2022 March 6(SUN) 5PM(KST) - Global ver.  (Includes few foreign song of the Artist)

Date

Sales to

Product type

Price

(VAT incl.)

March/5th Performance

1 DAY PASS

MEMBERSHIP ONLY

HD Multiview

₩49,500

General

(All customers)

HD Singleview

₩49,500

March/6th Performance

1 DAY PASS

MEMBERSHIP ONLY

HD Multiview

₩49,500

General

(All customers)

HD Singleview

₩49,500

March 5 &6

Performance

2 DAY PASS

MEMBERSHIP ONLY

HD Multiview

₩90,000

General

(All customers))

HD Singleview

₩90,000


※ Your membership must not be expired during the purchase for Membership only tickets

Please double check your membership expiration date to prevent any disadvantages.


- MEMBERSHIP ONLY ticket will only be available to TXT GLOBAL OFFICIAL FANCLUB MOA MEMBERSHIP holders (a.k.a. Membership)

- Either one 1 DAY PASS or 2 DAY PASS can be purchased per 1 account

- 2 DAY PASS ticket may watch for both Marc 5th and 6th’s performance

- ‘HD Singleview contains 1 Main screen only.

- ‘HD Multiview 6 contains 1 Main screen with 5 close up & full shots (Total 6 views included)



Q. When is the purchase period for TOMORROW X TOGETHER FANLIVE MOA X TOGETHER Online streaming tickets? 


  1. Please refer to the table below: 

3/5 Performance

1 DAY PASS

2022 / Feb / 17(Thur) 12PM(KST) ~ 

2022 / Mar / 5(Sat) 6:59PM(KST)

3/6 Performance

1 DAY PASS

2022 / Feb / 17(Thur) 12PM(KST) ~ 

2022 / Mar / 6(Sun) 5:59PM(KST)

3/5 & 3/6 Performance

2 DAY PASS

2022 / Feb / 17(Thur) 12PM(KST) ~  

2022 / Mar / 5(Sat) 6:59PM(KST)


※ Make sure to read the cancellation/refund policy below to prevent any advantages before the purchase.

  • Refund/Cancellation will be closed by one hour before the start of the concert, once it’s closed, will not be refundable regardless whether you watched the streaming or not.

  • If you purchased it for Mar. 5th 1 DAY PASS concert, cancellation/refund will be ended by 2022 March 5th 5PM(KST)

  • If you purchased it for Mar. 6th 1 DAY PASS concert, cancellation/refund will be ended by 2022 March 6th 4PM(KST)

  • Cancellation/Refund for 2 DAY PASS ticket is end by 1 hours before the concert of Mar. 5th’s performance. Which is 2022 March 5th 5PM(KST), strictly no partial cancellation for other date in 2 DAY PASS ticket





Q. What is ‘Delay singleview streaming’ in the ticket as a benefit? 

You may watch the Delay Single-view streaming that replays the ‘Live-streaming’. (※ Delayed Single-view Streaming” is a replay event of the live-streamed performance.)


[Delay Singleview Streaming]

- To whom: Customers who purchased 2022 TOMORROW X TOGETHER FANLIVE MOA X TOGETHER Online streaming tickets

* Please note that it is one time replay for each performance that is arranged per different Timezone Only.

- Date: March 5th performance

           2022 / Mar. 12(Sat) 11AM(KST) /

           2022 / Mar. 11(Fri) 6PM(PST) /

           2022 / Mar. 11(Fir) 9PM(EST) 

           March 6th performance - Global ver.

           2022 / Mar. 13(Sun) 11AM(KST) /

           2022 / Mar. 12(Sat) 6PM(PST) /

           2022/  Mar. 12(Sat) 9PM(EST) 


※ “Delayed Singleview Streaming” is a replay event of the live-streamed performance.

※ Delay Singleview Streaming will be held only with HD SINGLEVIEW

※ One Delay Single View Streaming per each performance. If you purchased for 2 DAY PASS ticket, you may enjoy both delay single view streaming.



Q. Does it provide an Emblem for this concert?

  1. Emblem will be given, kindly refer to the information below:


- To whom: Only to those who purchase MEMBERSHIP ONLY ticket for 2022 TOMORROW X TOGETHER FANLIVE MOA X TOGETHER online streaming, or those who purchase offline ticket from winner the Fanclub entry 

- Reward to be given: 2022 TOMORROW X TOGETHER FANLIVE MOA X TOGETHER Gift Emblem

- Will be given at: After 2022 / Mar. 7(Mon) 6PM(KST)


※ If you cancel/refund your ticket before the concert, emblem will not be given.

※ 2 DAY PASS ticket is still counted as 1 emblem

※ Even if you purchase both for Online and Offline tickets, still counted as 1 emblem

※ Given emblems can be check from Weverse Shop > My > My NX > Rewards





Q. How can I watch TOMORROW X TOGETHER FAN LIVE MOA X TOGETHER online streaming? 

  1. Please follow the steps below!


1) Login from Live streaming page with “Weverse SHOP” account..

- Streaming page: https://concerts.weverse.io/events/txt-moaxtogether 

- If you purchased your streaming ticket via SNS account, you must login with your SNS account from the streaming page.

2) On first login, you must set your Nickname that you will use on chat

3) Click the “Verify/Purchase” button, once clicked, your ticket will be considered as verified and used.

- Please note that you can only watch the streaming after ticket verification is completed.


- Once ticket verification is completed, you won’t need to verify again when re-logging in

- Concert entry will open only from 1 hour before the performance date/time



Q. I am having a problem watching it. Where can I ask for help? 

  1. Depending on the issues, please follow the instructions below!


  • Live-streaming view issues or inquiries (verification, disconnects or etc)

    • click the question icon on the bottom right of the streaming page to submit your inquiry. 

    • After the performance, please click the question icon on the bottom right in:https://concerts.weverse.io/page/support, then put the name of the event/performance when submitting your inquiry.


  • Payment related inquiries

    • Weverse Shop: Please submit 1:1 inquiry through Weverse Shop application under TXT shop


※ If you happen to get your account deactivated, your ticket will be expired and it is non-refundable with no excuses.

※ Running time may change depending on the situation of the concert/on scene





Q. How many devices can watch the streaming?

  1. Up to two devices are supported to watch the streaming per account. 

Starting from the third device, the first device will be automatically logged out.



Q. I wanna cancel/refund my ticket.

  1. you may cancel/refund your ticket until one hour before the start of the concert/show at ‘My > My orders. 

Refund/Cancellation will be closed by one hour before the start of the concert, once it’s closed, will not be refundable regardless whether you watched the streaming or not.



Q. How can I use the subtitles?

  1. You may select the subtitle from the bottom right of the player. If none is chosen, subtitles will not be shown. 

Supported subtitles are English/Japanese/Chinese during the live streaming



Q. What is the best streaming spec required in Mobile and PC?

  1. Please refer to the information below:

▶ PC: Mac OS 10.12 + / Windows 7+

▶ Mobile: iOS 13.6+ / Android 8+

▶ Browser: Chrome 70+ / Safari 13.1.2 / Firefox 39+ / Edge 42+

▶ Speed: Minimum 20Mbps internet connection





Q. What are the supported video quality/resolutions?

▶ Video resolutions are supported as 1080P, 720P, 540P, 480P, 360P / AUTO’. please read the details below


- Please make sure you have access to internet speeds of 20Mbps or higher for the best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher. (4K streaming ticket holders are required to have at least over 30Mbps or more)

- Data usage may increase when streaming with 3G/LTE.

- Video resolution option is not available on iOS, and will be set to AUTO depending on the network connection speed and stability.

- Connection or play may not be stable on systems lower than iOS 13.6. Please make sure to upgrade to 13.6 or higher.

- Mirroring can be used depending on your mobile device or TV functions. Please refer to your device manual for more information.

- Your viewing experience as well as image and audio quality may be affected by the user’s network/data environment and other external factors.