Q. What are the `TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE> IN SEOUL’ tickets?
‘TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE> IN SEOUL’ is a simultaneous on/offline performance.
This is a guide to the online live streaming.
Online live streaming is a live broadcast event through internet streaming, and the start and end times may change depending on onsite circumstances.
*This product does not include VOD service.
*However, a separate special video gift is provided for special products.
Online live streaming (Shop : Weverse Shop / Global, Japan)
◆ Ticket purchase guide ◆
HD Multi-View is a product consisting of 1 main screen and 5 individual cam screens for each member. (A total of 6 screens)
HD Single View is a product consisting of only one main screen.
MEMBERSHIP ONLY products can only be purchased by TXT GLOBAL OFFICIAL FANCLUB MOA MEMBERSHIP (membership) subscribers.
※ Membership benefits are valid only when membership is maintained at the time of payment for this performance ticket. Please check your membership validity period in advance to avoid disadvantages.
For details on MEMBERSHIP ONLY privilege products, please refer to the ‘Online Live Streaming Ticket Purchase Benefits’ below.
Only one type of ticket can be purchased, either 1 DAY PASS or 2 DAY PASS, per performance day.
The 2 DAY PASS is a ticket that allows you to watch performances on 3/25 and 3/26 for both days.
Q. What are the sales schedule for TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE> IN SEOUL?
Please make sure to check the sales schedule below before proceeding with your purchase.
Q. What is the basic emblem and 2DAY PASS MEMBERSHIP ONLY perks video gift?
Depending on the type of online streaming pass purchased, there is a basic emblem and an additional 2DAY PASS MEMBERSHIP ONLY special product video gift. For detailed payment details, please check the schedule below.
01. Basic emblem
-Targer: TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE>
IN SEOUL
Customers who purchased an online live streaming ticket
- Provision schedule: Provision in bulk after March 28, 2023 (Tue) 11AM (KST)
※ Rewards will not be given if the ticket you purchased is canceled or refunded before the performance begins.
※ Regardless of the type of gift voucher and purchase quantity, only one basic emblem will be provided.
※ Customers who purchase special products will receive a basic emblem and a special emblem respectively.
※ You can check the given emblem at Weverse Shop > My > My NX > Rewards.
02. MEMBERSHIP ONLY Privilege Product Video Gift
-Target: TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE>
IN SEOUL
Only for ‘2 DAY PASS MEMBERSHIP ONLY
Customers who purchased the ‘HD Multi-View + Privilege’ product
-Provision schedule: Provision in bulk after April 25, 2023 (Tue) 11AM (KST)
- The 2 DAY PASS MEMBERSHIP ONLY HD multi-view privilege product includes live streaming and provides 5 members' individual cams (1 song per episode).
- You can watch the special video gift for an unlimited time through the special emblem in Weverse Shop > My > My NX > Rewards.
※ For each special purchase, different video content and special emblems are additionally provided.
※Please note that when you cancel your Weverse Shop/Weverse membership, your purchase history will not be restored.
Q. Can I rewatch the show again after the live performance is over?
You can watch the ‘Delayed Single View Streaming’ where the ‘Live Streaming’ performance is replayed.
◆Delay Single View Streaming Information◆
- Target: TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE>
IN SEOUL
Customers who purchased an online live streaming ticket
- Schedule:
※ ‘Delayed Single View Streaming’ is an event where ‘live streaming’ performances are replayed.
※ Delayed streaming is only available in HD single view.
※ The above date and time is the same time indicated according to the standard time for each country, and delayed single view streaming is performed only once per show.
※ 2 DAY PASS purchasers can watch both delay streams.
Q. How do I watch the online live streaming of ‘TOMORROW X TOGETHER WORLD TOUR <ACT : SWEET MIRAGE> IN SEOUL’?
- After purchasing a pass on Weverse Shop, you can watch this product by logging in with the ‘Weverse Shop account where you purchased the pass’ on the online live streaming viewing page and verifying the pass.
Please proceed in the order below.
- Live watch page: https://concerts.weverse.io/events/txt-act-sweet-mirage
- If you purchase a pass after logging in to Weverse Shop with your SNS account, you must log in with the same SNS account on the viewing page.
1) When logging in for the first time, set your own nickname to be used in the chat window.
2) Click the 'Verify' button. When clicked, the pass is automatically verified.
- You can watch live only after completing the pass verification. Be sure to check the authentication before starting the live.
- Subtitles in 3 languages (English/Japanese/Chinese) will be provided in real-time live streaming.
- You do not need to verify again when you log in again after completing the
pass authentication.
- The watch live show button will be activated 1 hour before the start of the show.
Q. There is a issue while using it. Where can I ask for help?
Depending on the content of the problem, please contact us through the steps below!
Inquiries related to live streaming viewing (authentication failed, streaming is interrupted, etc.)
Click the question mark icon at the bottom right of the live streaming viewing page and submit an inquiry
After the online performance is over (https://concerts.weverse.io/page/support), click the question mark icon at the bottom right of the site and enter the ‘product name’ to receive inquiries
Payment related inquiries
Weverse Shop : Received through 1:1 inquiry at the customer center in the TXT Weverse Shop
※ The running time and program may change due to onsite relay circumstances.
※ Please note that the organizer/manager and the seller are not responsible for any acts such as exposure of account information due to one's negligence and certification of use rights by others with the exposed information.
※ Please note that when you cancel your Weverse Shop membership, you will not be able to verify your subscription or view your subscription, and your purchase history will not be restored.
Q. Can I watch the show on multiple devices at the same time?
- Up to 1 device for single view and up to 2 devices for multi view can be connected simultaneously. When connecting beyond the maximum number of devices, the first connected device will be automatically logged out.
Q. How do I use subtitles?
You can select a subtitle language at the bottom right of the player, otherwise subtitles will not appear.
Subtitles in 3 languages (English/Japanese/Chinese) will be provided in real-time live streaming.
Q. Please tell us the optimal playback environment for mobile and PC.
[HD Quality]
▶ PC: Mac OS 10.12 + / Windows 7+
▶ Mobile: iOS 13.6+ / Android 8+
▶ Browser: Chrome 97+ / Safari 13.1.2 / Firefox 39+ / Edge 97+
▶ Speed: Internet environment of at least 20Mbps or higher
Q. What are the video qualities provided?
The video is provided in ‘1080P, 720P, 540P, 480P, 360P / AUTO’ quality. In addition, please refer to the information below.
- For smooth viewing, we recommend using Edge, Safari, Samsung Browser, or Firefox.
- For smooth viewing, please connect in an environment with an internet speed of 20
Mbps or higher.
-On public networks, access and viewing may not be smooth even if it is 20 Mbps or
higher.
- Data usage may increase when using 3G/LTE/5G.
- When viewing on iOS, it is not possible to select a separate image quality, and the
image quality is set to AUTO depending on the network environment.
- If you are watching on iOS 13.6 or lower, viewing may not be smooth, so please be sure
to update to 13.6 or later in advance.
- Mirroring can be used depending on the user's mobile and TV capabilities. For detailed
instructions, please check the instruction manual of your device.
- Normal viewing or video quality and sound quality may be disrupted by the user's communication/data situation and other external factors.
Q. I want a refund for my ticket.
Payment cancellation/refund closes 1 hour before the start of online live streaming.
※ Please make sure to check the payment cancellation/refund deadline and related regulations below before proceeding with your purchase.
- For 1 DAY PASS purchasers of the 3/25 performance, payment cancellation/refund will be closed 1 hour before the start of the 3/25 performance (5PM (KST) on March 25, 2023).
- For 1 DAY PASS purchasers of the 3/26 performance, payment cancellation/refund will be closed 1 hour before the start of the 3/26 performance (5PM (KST) on March 26, 2023).
- For 2 DAY PASS, payment cancellation/refund will be closed one hour before the start of the performance on March 25, 2023 (5PM (KST) on March 25, 2023), and partial refunds will not be accepted.