Q. What are the tickets for the ENHYPEN WORLD TOUR 'MANIFESTO' in JAPAN'?
A." ENHYPEN WORLD TOUR 'MANIFESTO' in JAPAN” is an online and offline concert
This is a guide to online live streaming.
Please refer to the separate announcement for offline concert ticket reservations.
Online Live Streaming (Weverse Shop/Global)
▶ MEMBERSHIP ONLY product
▶ HD Multi-view 4: 5,500 yen (including VAT)
▶ General products (all available for purchase)
▶ HD Single-view: 5,500 yen (including VAT)
◆ Ticket Purchase Guide ◆
【HD Multi-view 4】
1 main screen, 3 concept screens, and 4 screens in total
【HD Single-view】
Only one main screen is available
※VOD service is not included.
※MEMBERSHIP ONLY tickets are available only to ENHYPEN GLOBAL OFFICIAL FANCLUB ENGENE MEMBERSHIP subscribers.
※MEMBERSHIP ONLY tickets can only be purchased if the membership period is valid at the time of purchase (payment completed).
Please check the expiration date in advance before purchasing.
※Three language subtitles (Korean/English/Chinese) will be provided on the live streaming of this performance.
※Regardless of the shop, only one ticket per account can be purchased, and duplicate purchases of the same ticket are not possible. (Not available for the purchase of more than 2 tickets per account)
Q. Is the emblem provided?
Please check the schedule below for the details.
- Target: Customers who purchased the KYOCERA DOME OSAKA online streaming for ENHYPEN WORLD TOUR 'MANIFESTO' in JAPAN
- Schedule: After 14:00 (JST) on January 27, 2023 (Fri)
※ If you cancel or refund before the performance begins, you will not receive any emblem.
※ Regardless of the ticket type or quantity purchased, only one emblem will be provided.
※ The emblem can be found in Weverse Shop > My > My NX > Rewards.
Q. Can I watch the performance again after the live performance?
You can watch "Delayed Single View Streaming" for the replay "Live Streaming".
◆Delay Single View Streaming Guide◆
-Target::『 ENHYPEN WORLD TOUR 'MANIFESTO' in JAPAN』
Customers who purchased KYOCERA DOME OSAKA Online Live Streaming Ticket
-Date and time: January 29, 2023 (Sun) 10:00 (JST) /
January 28, 2023 (Sat) 17:00 (PST) /
January 28, 2023 (Sat) 20:00 (EST) /
※ The above date and time are the same according to the standard time of each country, and delay streaming is only performed once.
※ 'Delay Streaming' is an event of replaying of live streaming.
※ Delayed streaming is available in HD single view only.
Q. How to watch "ENHYPEN WORLD TOUR 'MANIFESTO' in JAPAN” online live streaming?
Please check the following steps:
1) After accessing the live viewing page, log in to the Weverse Shop account.
- Live viewing page: https://concerts.weverse.io/events/enhypen-manifesto-osaka
- If you purchased a ticket after logging in to Weverse Shop with an SNS account, you must log in with the same SNS account on the viewing page.
2) When logging in for the first time, set your own nickname to use in the chat window.
3) Click the 'Authenticate' button. When clicked, the ticket will automatically be verified.
- You can only watch live after you have completed the ticket certification. Be sure to check the authentication before starting the live streaming.
4) Live streaming will be provided with three language subtitles (Korean/English/Chinese).
※ You do not need to re-verify when logging in after completing the ticket authentication.
※ The button to join the live show will be activated 1 hour before the start of the show.
Q. There is a problem while using it. Where should I ask for help?
Depending on the content of the problem, please contact us through the steps below.
Inquiries related to living streaming viewing (authentication failed, streaming is interrupted, etc.)
Click the question mark icon at the bottom right of the live streaming viewing page and submit an inquiry
After the online live show is over, click the question mark icon at the bottom right of the https://concerts.weverse.io/page/support site and enter the ‘performance name’ to submit inquiries
Inquiries about payment
Weverse Shop: EnHYPEN Weverse Shop Customer Center 1:1 Inquiry
※ The running time and program may change due to on-site relay circumstances.
※ Please note that when you cancel your Weverse Shop membership, you will not be able to verify your subscription or view your subscription, and your purchase history cannot be restored.
Q. Can I watch a performance with multiple devices at the same time?
Up to 2 devices can be connected simultaneously. The first connected device is automatically logged out when accessing the third device.
Q. I'd like to get a refund for my ticket.
Ticket refunds can be canceled through Weverse Shop ‘My > Order History’.
※ The payment will be canceled/refunded an hour before the concert starts.
(ENHYPEN JAPAN Shop cannot be refunded due to shop policy)
※After the payment cancellation/refund deadline, refunds are not possible regardless of whether or not you watched the performance.
Q. How do I use subtitles?
Subtitles in three languages (Korean/English/Chinese) will be provided in real-time live streaming. You can select a subtitle language at the bottom right of the player, otherwise, subtitles will not appear.
Q. Please tell me the best playback environment for mobile and PC.
[HD Quality]
▶ ▶ PC: Mac OS 10.12 + / Windows 7+
▶ ▶ Mobile: iOS 13.6+ / Android 8+
▶ ▶ Browser: Chrome 97+ / Safari 13.1.2 / Firefox 39+ / Edge 97+
▶ Speed: Internet environment at least 20Mbps
Q. What is the quality of the video provided?
The video is available in the quality of '1080P, 720P, 540P, 480P, 360P/AUTO'. Additionally, please refer to the information below.
- For smooth viewing, we recommend using Edge, Safari, Samsung Browser, or Firefox.
- For smooth viewing, please connect in an environment with an internet speed of 20 Mbps or higher.
However, on public networks, access and viewing may not be smooth even if it is 20 Mbps or higher.
- Data usage may increase when using 3G/LTE/5G.
- When viewing on iOS, it is not possible to select a separate image quality, and the image quality is set to AUTO depending on the network environment.
- If you are watching on iOS 13.6 or lower, viewing may not be smooth, please update to 13.6 or higher in advance.
- Mirroring can be used depending on the user's mobile and TV capabilities. For detailed instructions, please check the instruction manual of your device.
- Normal viewing or video quality and sound quality may be disrupted by the user's communication/data situation and other external factors.