Q. What are the online streaming tickets for `TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL?

  1. ‘TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL’ will be performed both In-person/Online.

This content is only regarding the Online Streaming services.

Please refer to the announcement (vendor: Interpark) for the In-person(offline) concert.

 

Online Streaming (Vendor : Weverse Shop / Global, Japan)

MOA MEMBERSHIP HOLDERS ONLY

  • HD Multiview (7/2): ₩49,500 (VAT incl.)

  • HD Multiview (7/3): ₩49,500 (VAT incl.)

  • HD Multiview (2 DAY PASS): ₩90,000 (VAT incl.)

  • HD Multiview + Gift (7/2): ₩59,500 (VAT incl.)

  • HD Multiview + Gift (7/3): ₩59,500 (VAT incl.)

  • HD Multiview + Gift (2 DAY PASS): ₩110,000 (VAT incl.)

 

▶ GENERAL WEVERSE SHOP CUSTOMERS

  • HD Singleview (7/2): ₩49,500 (VAT incl.)

  • HD Singleview (7/3): ₩49,500 (VAT incl.)

  • HD Singleview (2 DAY PASS): ₩90,000 (VAT incl.)

 

※ If you purchase your streaming ticket that has a GIFT, Emblem will be given with two different videos included inside the emblem depending on your date of concert ticket. 

Videos will be different depending on the date of concert.

 

◆ Purchase guidelines ◆

- Regardless of the country with MEMBERSHIP, Tickets can be only be purchased from 

  GLOBAL, JAPAN shop. (Cann purchase more than one same ticket with duplicates) 

- Per each performance date you may purchase 1 DAY PASS each. 

or may purchase 2 DAY PASS. (only either one)
            (Even ticket type is different, if the concert date overlaps, you cannot purchase more)

- HD Multiview includes 1 Main screen with 5 divided screens.

- Singleview ticket and Multiview tickets have different condition for maximum decide allowed to watch the             streaming, please refer to the information below:

※ Up to 1 device only for Singleview, Up to 2 devices for Multiview is allowed
            If you happen to login more than the maximum condition mentioned above,

from the login, the very first device logged in will be automatically logged out. 

 

Q.What is a Emblem and Gift emblem?

  1. Depending on the type of Online Streaming Ticket you purchased, the given emblems are different between general emblem and Gift emblem. 

Detailed information, please refer to the information below.

 

01. General emblem

- To whom: All customers who purchased Online Streaming Ticker for

TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL

- Date to Issue: From 2022 JULY 6(WED) 11AM (KST) ~

 

※ If you cancel/refund your ticket before the concert, emblem(s) will not be issued. 

※ Regardless of number of ticket purchased, only 1 General emblem will be given.

※ Those who purchased + Gift tickets, will receive both General and Gift emblems separately.

※ Given emblems can be checked from Weverse Shop > My > My NX > Rewards

 

02. MEMBERSHIP ONLY Gift emblem rewards

-To whom : customers who purchased Online Streaming HD Multiview +GIFT Ticker for 

TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL

-Date to Issue: From 2022 AUG 16(TUE) 11AM (KST) ~

 

※ MEMBERSHIP ONLY GIFT product invludes the Online Streaming with individual 5 screens per each performance date. 

※ Given Gift emblem rewards can be checked from Weverse Shop > My > My NX > Rewards without any expiration date.

※ Different Embelm will be given dependin on the date of performance you purchased for Multiview + GIFT ticket.

※ If you happen to get your account deactivated from Weverse or Weverse Shop, your tickets will be automatically expired and it cannot be refunded/cancelled.

 

Q. Can I watch the streaming again after the performance?

  1. You may watch the Delay Single-view streaming that replays the performance.

 

◆Delay Singleview Streaming◆

- To whom: All customers who purchase Online Streaming Ticket for 

TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL 

- Date:

For July 2(Sat)’s Performance

2022 July 9(Sat) 11AM (KST) / July 8(Fri) 7PM (PDT) / July 8(Fri) 10PM (EDT)

For July 3(Sun)’s Performance

2022 July 10(Sun) 11AM (KST) / July 9(Sat) 7PM (PDT) / July 9(Sat) 10PM (EDT)

 

※ Delay Singleview Streaming is a replay event of the live-streamed performance.

※ Delay Singleview Streaming will be held only with HD SINGLEVIEW

※ Delay Singleview Streaming will be only performed once for each performance, please note that it is only arrranged with different timezones.

※ One Delay Single View Streaming per each performance. If you purchased for 2 DAY PASS ticket, you may enjoy both delay single view streaming.

 

Q. Where can I watch the Online Streaming for ‘TOMORROW X TOGETHER WORLD TOUR <ACT : LOVE SICK> IN SEOUL’ ?

  1. Please follow the steps below!

1)  Login from Live streaming page with “Weverse SHOP” account.

- Streaming page: https://concerts.weverse.io/events/txt-act-lovesick/

- If you purchased your streaming ticket via SNS account, you must login with your SNS account from the streaming page.

2) On first login, you must set your Nickname that you will use on chat

3) Click the “Validate” button, once clicked, your ticket will be considered as verified and used.

4) Supported Subtitles will be in 3 languages (English, Japanese, Chinese)

 

※ Once ticket verification is completed, you won’t need to verify again when re-logging in

※ Concert entry will open only from 1 hour before the performance date/time

 

Q.  I am having a problem watching it. Where can I ask for help? 

  1. Depending on the issues, please follow the instructions below

  • Live-streaming view issues or inquiries (verification, disconnects or etc)

  • click the question icon on the bottom right of the streaming page to submit your inquiry

  • After the performance, please click the question icon on the bottom right in: https://concerts.weverse.io/page/support, then put the name of the event/performance when submitting your inquiry.

 

  • Payment related inquiries

  • Weverse Shop: Weverse Shop: Please submit 1:1 inquiry through Weverse Shop application under TXT shop

※ Running time may change depending on the situation of the concert/on scene

※ If you happen to get your account deactivated, your ticket will be expired and it is non-refundable with no excuses.

 

Q. Up to how many device(s) is allowed to watch during the streaming? 

  1. Up to 1 device only for Singleview, Up to 2 devices for Multiview is allowed
    *If you happen to login more than the maximum condition mentioned above,from the login, the very first device logged in will be automatically logged out.

 

Q. I want to cancel/refund my ticket.

  1. You can cancel your ticket from Weverse Shop ‘My > My orders. 

For July 2(1st perf.) ticket refund will avail only until July 2(Sat) 17:00 (KST), 
For July 3(2nd perf.) ticket refund will avail only until July 3(Sun) 16:00 (KST)
(Ticket purchase from TOMORROW X TOGETHER JAPAN is directly non-refundable according to JAPAN’s shops policy.)

※ Once refundable time period is closed, will not be refundable regardless whether you watched the streaming or not.
※ For 2 DAY PASS tickets, refundable period will be only until the July 2(1st peroformance)’s cancellation avail time. [July 2(Sat) 17:00 (KST)]

 

Q. How can I use the subtitles?

  1. You may select the subtitle from the bottom right of the player. If none is chosen, subtitles will not be shown. 
    Supported Subtitles will be in 3 languages (English, Japanese, Chinese)

 

Q. What is the best streaming spec required in Mobile and PC?

  1. [HD Resolutions]

▶ PC: Mac OS 10.12 + / Windows 7+

▶ Mobile: iOS 13.6+ / Android 8+

▶ Browser: Chrome 97+ / Safari 13.1.2 / Firefox 39+ / Edge 97+

▶ Speed : Minimum 20Mbps internet connection or more

 

Q. What are the supported video quality/resolutions?

  1. Video resolutions are supported as 1080P, 720P, 540P, 480P, 360P / AUTO’. please read the details below

 

- Please make sure you have access to internet speeds of 20Mbps or higher for the best 

connection. For public line, it may not be stable even if the speed is 20Mbps or higher.

- Data usage may increase when streaming with 3G/LTE.

- Video resolution option is not available on iOS, and will be set to AUTO depending on 

the network connection speed and stability.

- Connection or play may not be stable on systems lower than iOS 13.6. Please make 

sure to upgrade to 13.6 or higher.

- Mirroring can be used depending on your mobile device or TV functions. Please refer to 

your device manual for more information.

- Your viewing experience as well as image and audio quality may be affected by the 

user’s network/data environment and other external factors.