When MoMo fails to process, contacting MoMo directly may solve your problem faster.
■ Call center: 1900 5454 41 (1,000 VND / 1 minute)
■ Help Center on MoMo app: open My Wallet > Help Center > select a related topic and question > fill in required information > click Submit feedback
■ Email: hotro@momo.vn
■ Live chat with CS staff on MoMo app: open My Wallet > Help Center > select “Chat” with MoMo